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+1-8007618913
From Canada
+1-2897685366
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+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9233026305
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9233026305
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SARAJEVO CAR RENTAL REVIEWS

Listen To Voices From Real QEEQ Customers In Your Destination

Zona Sheridan

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Reviewed: Wed, Jan 3, 2024
About Budget: 10.0 /10
Extremely satisfied
About QEEQ: 10.0 /10

S.M

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Economy | Volkswagen Polo or similar
Reviewed: Wed, Aug 5, 2020
About AVIS: 10.0 /10
One of the best car rental agencies in Sarajevo airport.
About QEEQ: 10.0 /10

Chad Kipling

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Reviewed: Tue, Oct 31, 2023
About Europcar: 10.0 /10
Quite good

Ada Clement

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Reviewed: Tue, Oct 15, 2019
“Sarajevo - Jajce - Mostar”
About GUMA X: 4.0 /10
The credit card pre-authorization wasn't canceled after returning the car. I sent an email but haven't received a response yet.

Daphne Lattimore

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Reviewed: Tue, May 21, 2024
About Alamo: 10.0 /10
Not bad, I rented a car from this company four years ago and they still have the record.
About QEEQ: 10.0 /10

Byron Bertie

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Reviewed: Tue, Feb 27, 2024
About Autounion: 10.0 /10
The staff were very friendly, but the communication between the rental company and QEEQ seemed a bit problematic.
About QEEQ: 10.0 /10

S.M

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Compact | Opel Astra or similar
Reviewed: Tue, Dec 31, 2019
“Smooth”
About Alamo: 10.0 /10
One of the best companies in Sarajevo Airport for car Rental.
About QEEQ: 7.0 /10

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Economy | Volkswagen Polo or similar
Reviewed: Tue, Dec 31, 2019
About Europcar: 7.7 /10
Did not provide drop off instructions. There is no signage at the airport. Guy at the counter was unhappy that I did not follow the correct procedure and after explaining that no info was provided, still kept impolitely telling me how I should have done it. Young lady was helpful and polite though.
About QEEQ: 10.0 /10

Marvin Curme

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Reviewed: Sun, Jan 3, 2021
About Europcar: 2.0 /10
Poor

Beatrice Daisy

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Reviewed: Sat, Jun 6, 2020
About Europcar: 6.0 /10
This time was okay.
About QEEQ: 10.0 /10

Natalie Springhall

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Reviewed: Sat, Jul 13, 2024
About AVIS: 2.0 /10
Very poor! Not recommended to rent from AVIS! Renting without problems is fine, but once an issue arises, the communication cost is too high to resolve it. I returned a car to AVIS in Istanbul in May with tire damage, and until mid-July, I still haven't received a refund. This time in Sarajevo, AVIS charged arbitrary fees for cross-border use and additional drivers. When I asked different staff at the counter, I got different answers! When booking, the website stated a 100 EUR cross-border fee, but at pickup, I was charged 145 EUR, and at drop-off, the counter said it should be 170 EUR. Talk about random charges! And the additional driver fee, the website says 12 EUR, but the counter charged 15 EUR! At pickup, they charged 15 EUR per day for 13 days, but at drop-off, they said it should be capped at 7 days! AVIS Sarajevo charges randomly and without consistency! No wonder their rating is so low! Think twice if you're planning to rent from them!

Gordon Russell

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Reviewed: Sat, Jul 13, 2024
About AVIS: 2.0 /10
Terrible! I don't recommend renting from AVIS! Everything goes smoothly with Zuzuche until there's a problem—then communication becomes extremely difficult. I had issues with tire damage in Istanbul in May, and by mid-July, I still hadn't received a refund! This time in Sarajevo, AVIS charged exorbitant fees for cross-border travel and extra drivers. Different staff members at AVIS counters gave us different answers. When booking, Zuzuche indicated a cross-border fee of 100 euros, but at pickup, they charged 145 euros. At return, another counter stated it should be 170 euros. It’s outrageous! And the extra driver fee is written as 12 euros on their website, but the counter charged 15 euros. At pickup, they charged 15 euros per day for 13 days, but at return, the counter said it’s capped at 7 days! AVIS Sarajevo is a mess with arbitrary charges! No wonder the ratings are so low! Think twice before renting from them!

Salih

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Economy | Chevrolet Spark 4 Doors or similar
Reviewed: Mon, Nov 25, 2019
About GREEN MOTION: 10.0 /10
Super ptotection satın almama rağmen kartıma bloke konuldu. Sitede blokeye gerek yok yazıyordu. Ancak bir sorun olmadı. Aracı teslim ettikten 3 gün sonra bloke çözüldü. Şirket yetkilileri ilgiliydi. Teşekkürler.
About QEEQ: 10.0 /10

Rodney Elsie

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Reviewed: Mon, Jul 22, 2024
About Shouqizuche: 10.0 /10
Excellent service. I booked for 4 PM but picked up the car before 2 PM and returned it a bit after 3 PM with no extra charges. Aside from a short wait to pick up and return the car, everything was great. No upselling, quick deposit return, honest service. This is my go-to car rental company in Europe.
About QEEQ: 8.0 /10

Nicholas Anthony

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Reviewed: Mon, Apr 22, 2024
About Shouqizuche: 10.0 /10
Very good and attentive service.
About QEEQ: 10.0 /10

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Compact | Opel Astra or similar
Reviewed: Fri, Nov 29, 2019
About GREEN MOTION: 6.7 /10
The first car I got was really old and in bad shape, after complaining they swop car next day and the second car was bit better . But definitely I wouldn't recommend Green Motion to anyone.Pay bit more and go somewhere else.
About QEEQ: 7.0 /10

Wright Jasper

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Reviewed: Fri, Nov 10, 2023
About GREEN MOTION: 2.0 /10
First of all, the actual car was completely different from the one in the pictures. It was a front-wheel drive and a very old model. I have rented many cars before, and I can say the normal price would be around 60 euros per day. It did not look anything like the picture, and the rental agent told me that the pictures on the rental platform were incorrect. I searched on Google and found that the actual vehicle was an Opel Corsa Berline with a 1.2 engine capacity. A new one costs 18,000 euros, definitely not like the one in the picture. Secondly, paying a high price for this car that did not match the photos was already frustrating. On top of that, I lost my credit card and could only use Apple Pay. The rental agent insisted that I buy his insurance or else he would cancel my booking. When I asked for other solutions, he repeatedly said, 'I don't know, I can do nothing.' What annoyed me was that he made no effort to find a solution and made things extremely inconvenient for me. He said he had been in the business for 40 years. Then why did I have to come up with solutions on my own? I had to negotiate with the rental platform for an hour, eventually bought their insurance, and got a refund for the platform insurance (which, even after a month and a half, still hasn't been processed). I thought I could finally enjoy my trip, but it rained in Montenegro, and this car, being a front-wheel drive, skidded down the mountain at 50 km/h, hitting a guardrail. I refuse to believe it was my driving skills; I had been driving in Turkey last week, where roads are notorious, especially around Fethiye and Pamukkale. But I rented an Opel SUV there with no issues. After the accident, I contacted the rental agent, and he started yelling at me on the phone saying, 'I don’t know how to do, I can’t do anything.' I later learned from the landlord that I needed to file an accident report with the police to claim insurance. This rental agent kept his mouth shut like a prisoner, not saying a word. In desperation, I called the embassy, but don't ever do that! The person who answered was extremely rude, confirmed I was Chinese, and then impatiently said 'Speak!' When I asked how to resolve the issue, she dismissed me saying, 'I don't know, ask your rental company,' and hung up. I spent half a day dealing with the police in Montenegro, went to a local court, and paid 200 euros for the accident report. The car was towed away with one day left in the rental period, and I did not get a refund. This whole ordeal ruined our trip. The agent yelled at my girlfriend, combined with the embassy's 'helpfulness,' upset her deeply. She cried for half a day, and I spent a lot of time comforting her. In a completely unfamiliar place, dealing with all this was extremely frustrating. The most ridiculous part was that, in the end, this agent charged my credit card 8,000 RMB for towing fees. Fortunately, I managed to get the money back with the help of my credit card company, but it took three trips and multiple calls. My time and effort are valuable too. This whole experience was extremely disgusting. A word of advice: never use Green Motion. Also, try to avoid renting through platforms; they can't help you when issues arise, leaving you to deal with everything on your own.

Virgil Ted

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Reviewed: Fri, Nov 10, 2023
About GREEN MOTION: 2.0 /10
First, the actual car didn't match the pictures at all. It was a front-wheel drive, and a very old model. I've rented many cars before and can say the fair price should be around 60 Euros per day. It was completely different from the picture. The rental agent said there was a problem with the images on the platform I booked from. I searched on Google and found out that the actual car was an Opel Corsa Berline, 1.2 engine, which you can buy new for 18,000 Euros. Definitely not the one in the picture. Secondly, I was already frustrated with the high price for this mismatched, old car. Then, because I lost my credit card and could only use Apple Pay, the rental agent insisted I buy his insurance, or he would cancel the reservation. When I asked for other solutions, he kept saying, 'I don't know, I can't do anything.' What upset me most was that he wasn't even trying to help. He claimed to have 40 years of experience, so why should I be the one figuring out solutions? I had to negotiate with the booking platform. After an hour of communication, I bought his insurance, and the platform promised to refund me for the insurance (which hasn't happened even after a month and a half). I thought I could finally enjoy my trip. Then it started raining in Montenegro, and the car, which was a front-wheel drive, started skidding at just 50 km/h down a hill and hit a guardrail. I firmly believe it wasn't my driving skills because I had just driven in Turkey the previous week. Anyone who’s driven in Turkey knows how challenging the roads are, especially around Fethiye and Pamukkale. But since I rented an Opel SUV in Turkey, there were no issues. After the crash, I called the rental agent, and he yelled at me on the phone, again saying, 'I don't know how to help, I can't do anything.' Later, I found out from my landlord that I needed to report the accident to the police and file a report for the insurance claim. The rental agent didn't say a word about this. In a panic, we called the consulate, but it only added to our frustration. The person who answered was very impatient and just told me to ask the rental company. I spent half a day dealing with the police and court in Montenegro, paid 200 Euros for a police report, and had the car towed. There was still one day left on the rental, but no refund was given. By this point, the trip was ruined. The rental agent yelling at my girlfriend and the unhelpfulness of the consulate left her in tears, and I had to comfort her for a long time. We were in an unfamiliar place and needed help, but the rental agent just got angry at us? The worst part was that after all this, the rental company charged my credit card 8,000 RMB for towing fees. Fortunately, I got the money back with the help of my credit card company, but I had to make multiple trips and calls to resolve it. My time and energy are valuable too. The whole ordeal was like swallowing a fly—disgusting and frustrating. I strongly advise against using Green Motion and renting cars through these platforms. When difficulties arise, the platform won't be much help either; you'll end up handling everything on your own.

W.Zafar

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Economy | Skoda Fabia or similar
Reviewed: Fri, May 13, 2022
“Perfect!”
About SURPRICE RENT A CAR: 10.0 /10
Very impressed by the service. Car was nearly brand new and very good condition and smooth drive. Deposit was immediately refunded after car was returned.
About QEEQ: 10.0 /10

S.M

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Economy | Volkswagen Polo or similar
Reviewed: Fri, Dec 27, 2019
“Perfect!”
About Alamo: 10.0 /10
One of the best companies for car rental!
About QEEQ: 10.0 /10
The best site for car reservation

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