JOHANNESBURG CAR RENTAL REVIEWS

Satisfied

Europcar rental company is average. It's a big company with average service. After completing the formalities, they just hand you the key and you find the car yourself. But the car condition is good, very new and well-maintained. They are quite enthusiastic when you return the car.

The compact car I booked was unavailable, so I was upgraded to a seven-seater SUV for free. I felt really lucky as I had a lot of luggage and many people. It was a very good rental experience. However, the GPS map package provided by QEEQ was outdated and unusable. Fortunately, the SUV had a pre-installed Garmin navigation system, otherwise, QEEQ would have really let me down! The intention to provide free navigation to users is good, but to ensure a good experience, a lot of preparation is needed.

Very convenient

One thing I don't understand: why is the pre-authorization finally charged as a purchase? This is very inconvenient. I heard it takes about 2 weeks to get refunded. Do I have to pay the bank in the meantime?

Like: Everything went well and it was a pleasure to hire a car from First

It was not the model I booked. I remember the price was over 200 RMB per day when I made the reservation, but it ended up being 760 Rand per day.

The service was excellent, the staff at the counter was very patient and detailed in explaining the terms and conditions. Returning the car was very convenient, with clear and obvious signage that made it easy to find.

Professional