Like: I received what was advertised Dislike: The added extra insurance wasn't fully explained by counter staff so I refused it. Luckily I didn't need it.
Like: Budget staff were excellent, even when picking up the car around 5 in the morning, and were friendly and efficient.
I had to extend the rental for an extra 2 days and was done in minutes at a branch in another province. Dislike: 1. I was billed prior to receiving an invoice.
2. Billed for 2.5 litres of petrol even when filling up at the Airport.
Very poor experience. The rental platform promised a 1400KM driving limit, but charged extra for 700KM. After a long appeal, the customer experience was terrible with serious unexplained charges!!
The service attitude was decent, though there was only one person at the counter. When picking up the car, the staff informed us that the BMW 3 Series we reserved was not available and arranged an Audi A4 without our consent. We later spoke to the store manager who helped us get a Mercedes C180. Additionally, no one guided us during pickup; we searched in the parking garage for a while.
“A company well worth considering for your rental needs.”
About TEMPEST CAR HIRE:9.4/10
Like: I rented a people carrier for 6 passengers on this occasion. I got good service, a clean car and great value for money. Dislike: Side sliding door did not work so we had to enter/exit using the opposite door during the rental period.
Like: Eventually gave me the car I had based my booking on. Dislike: Took time to get the car I had based my booking on. Central unlocking did not work.
The car was brand new but overheated and left us stranded. In South Africa thats a serious position to be in. Customer service at budget took more than an hour to get back to us with a plan. They came and picked up the car and we never heard from them again!
I have used all of the major hire car companies in South Africa over the past 2 years and this was my first time with Woodford.
The Staff are so efficient (Justus especially)! nothing took time, no nonsense and the car was in great condition exactly as Id booked.
Drop off was easy and no hidden charges or pressure to buy additional insurances.
Id really recommend Woodford for car hire in Johannesburg... unbeatable!
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Glen S.
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View more >Dislike: The added extra insurance wasn't fully explained by counter staff so I refused it. Luckily I didn't need it.
Dunn Raphael
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View more >G.Chiorsi
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View more >Dislike: 1. I was billed prior to receiving an invoice. 2. Billed for 2.5 litres of petrol even when filling up at the Airport.
Roberto
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View more >Wendy Wordsworth
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View more >J.Wyse
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View more >Dislike: Side sliding door did not work so we had to enter/exit using the opposite door during the rental period.
Abraham Bronte
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View more >EckartH
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View more >Dislike: Took time to get the car I had based my booking on. Central unlocking did not work.
Alma Hubbard
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View more >Car hire Brands Ranked In Johannesburg
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