I had booked for a guaranteed VW POLO but avis insisted that they dont provide guaranteed cars and after an EXTENDED back and forth i was provided with a VW VIVO .
Very friendly and personal staff. Had a bit of a wait during pick up as there was a shift change, leaving one attendant at the counter for about 20 minutes.
About QEEQ:10.0/10
Always offers good deals and insurance is not over priced.
“Johannesburg-Kruger National Park-Byld Canyon-Johannesburg”
About AVIS:8.0/10
There were quite a few people in line. After check-in, they said the car was being cleaned, so the wait was a bit long. But we used that time to grab some coffee, get a SIM card, and withdraw some cash, so it was okay. The counter was very large and looked professional. The parking lot was right next to the counter, and it was indoors, which was very convenient!
The service was excellent, the staff at the counter was very patient and detailed in explaining the terms and conditions. Returning the car was very convenient, with clear and obvious signage that made it easy to find.
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Sid Lindsay
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