SEVILLA CAR RENTAL REVIEWS

The staff were very attentive and patient.

Pretty good

Basically satisfied, but it took a long time to find the location. I thought the store was in the parking lot, but it was inside the train station. They open quite late, and the free additional driver I booked was not acknowledged, they charged 10 euros. The car's condition was okay, but there were many scratches, which made me worry about disputes when returning the car. Luckily, there were none, which I guess they were aware of. The fuel was already full when picked up, and they didn't ask if we needed it. There was still quite a bit of fuel left when we returned it, which was a pity, but it saved us the trouble of refueling. They didn't check the notarized document, just looked at the driver's license and asked me to write down my address.

The staff can speak English. When picking up the car, they only checked the order, passport, and driver's license without looking at the notarized documents. The car provided as per the order was very new, with only about 400 kilometers on it. Returning the car was also very convenient.

In Seville, this store is located inside the train station. It would be helpful if they directly stated it's inside the train station. The staff were very friendly, overall very satisfied.

When picking up the car, we were offered to upgrade to a higher class for an additional 3 euros/day, from a Citroen C4 (95 petrol) to a Citroen C4 Picasso (diesel). The fuel cost was cheaper, and the car was in great condition, very satisfied.

Convenient pickup and return, enthusiastic staff.

Picked up the car at Seville Airport, staff were very friendly. The car was an almost new hybrid with only 280km on it. There was an unexpected mechanical failure, but the roadside assistance and subsequent car replacement services were very timely and efficient. This incident, although disruptive, made me feel that Hertz is very reliable.