SEVILLA AIRPORT CAR RENTAL REVIEWS

Car broke down after 3 days. Budget made us pay for insurance that we already purchased with Qeeq. They said the qeeq insurance was not valid.

Booking was good. Paying for insurance twice (once when booking with qeeq and second time at budget counter). Budget would not accept qeeq insurance package and would not allow us to take the car without their insurance.

Satisfied

Good car and friendly service. As a small tip: at Seville a sign for where Firefly cars are hidden in the car rental car park would have been helpful. (it is passed all the other rental agencies, turn left and go to the very back of the car park and is not sign posted)

Perfect! Please note the instructions for pick up could have included the comments I posted in the firefly section.

They swapped the car, but it had a display screen, making it more convenient to drive.

The reserved car often differs from the one actually picked up. Although we purchased insurance when booking, we were forced to buy additional insurance at pickup.

Big companies are more reliable. The staff speaks good English and provides warm service. They offer insurance but don't force it on you. Explanations are clear, and the deposit is refunded very quickly after returning the car.

I chose to pick up the car at the airport, the store is right at the arrival hall.

Overall a very good experience

Indirectly selling insurance with too many tricks.

excellent vehicle and service, only issue was that the office was not opened until 8AM, consequently we had to drop the vehicle off early, i.e., the night before, then taxi back to our hotel and taxi to the airport in the morning, at our extra cost and inconvenience.

Satisfied

I originally booked a manual transmission mini car, but I was given an automatic Citroen C5 Aircross at pickup. The roads in Spain are quite wide, so driving a larger car was no problem. The staff was very friendly, and the pickup and drop-off process was smooth.

The entire store is quite dishonest. I recommend choosing larger or more reputable local car rental companies for reliability. 1. Pickup Stage - The car we received was different from the one we reserved, and they aggressively tried to sell us insurance. They kept emphasizing that if we didn't buy the insurance, we might face major accidents or hefty compensations. In reality, just being cautious or buying comprehensive insurance through the app is sufficient. The insurance sales pitch wasted a lot of time. 2. Dropoff Stage - They checked the car's condition at least three times, and after finishing, the staff huddled together and whispered. Since we had confirmed before returning the car that everything was fine, we knew there was no issue. The staff then tried to accuse us of having a smoke smell in the car and forced us to pay a 75-euro cleaning fee. This clause wasn't in the contract, but we had to hurry to catch a flight, so we paid. Overall, this car rental company operates with an intent to scam, and you might not leave unscathed. Choose wisely.

Super easy and no hassle

Brilliant site ,will use again

Viaje por trabajo. Llegué a Sevilla a las 10:45h y tenía una reunión a las 13:30h en Córdoba. Estuve esperando la furgoneta que me llevase al punto de recogida durante 50 minutos. Cuando llegué al punto de recogida había una larga fila de personas esperando para recoger su coche. Tuve que esperar más de 30 minutos para que me atendieran. El personal muy amable pero estaban dos personas para atender a toda la gente que allí esperabamos y además tenían que atender las incidencias telefónicas. Finalmente llegue a Córdoba a las 14:00h media hora tarde.

The car was new (600km) and in excellent conditions.

The value for money was incredible

The efficiency is quite good, but I was a bit disappointed with the diesel car. Fortunately, the fuel consumption is okay.

Very satisfied

El día que llegamos a recoger el vehiculo (Ford Fiesta o similar) nos dicen que ellos no tienen Forg Fiesta y lo que tenemos reservado es un Fiat 500!! Los mismo empleados nos dicen que es un coche de categoría inferior. Despues (siempre segun Qeeq) al parecer son de la misma categoría. Viajen ustedes 4 adultos en uno y en el otro y cuentenme si la esperiencia es "similar". Al entregar el vehiculo nadie vino para ver en que condiciones se entrega. Se deja en una plaza donde cualquiera podría rayarlo o causarles desperfectos sin que haya constancia de que fue entregado en buenas condiciones o por lo menos las mismas en las que fue recogido!! Hay que de nuevo fotografiar el vehiculo por todas partes y con dia y hora en la foto por si acaso!!!

Qeeq acepta esa "similitud" de Ford Fiesta a Fiat 500 (que los dueños de esta empresa viajen cuatro adultos en uno y en el otro... y después nos cuenten su experiencia!!), y además, par mas INRI me enseñan capturas de pantalla donde el Fiat es mas caro que el Ford (será que ellos mismos no saben que un vehículo varía su precio de un día al siguiente según demanda??)

The store charged additional fees unfairly, claiming that the Spanish driving license of the driver was less than 5 years old, and therefore charged more than 30 euros as per their website regulations. Fortunately, after seeking help from the rental car platform, it was confirmed that only drivers under 26 years old with less than 5 years of driving experience should be charged. The rental car platform quickly refunded us the fee.