From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1154679305
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1154679305
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LUZERN CAR RENTAL REVIEWS

Listen To Voices From Real QEEQ Customers In Your Destination

Todd Southey

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Reviewed: Wed, Mar 11, 2015
About Hertz: 10.0 /10
Good
About QEEQ: 10.0 /10

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Intermediate | Audi A3 or similar
Reviewed: Tue, Sep 17, 2019
“スイスは山道を自分で走る”
About Europcar: 9.7 /10
車両はこの上なく快適な多分金額の中でも上級の部類の車を貸していただけて大変満足です。 ただし、乗用車というよりSUVに近く車体が大きかったので知らない土地で乗り回すには少し大きかったかなと思います。
About QEEQ: 10.0 /10
予約は簡単にすることが出来ました。 又機会があれば利用したいと思います。

Erin Cissie

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Reviewed: Tue, Jun 2, 2015
About Europcar: 10.0 /10
Easy pickup, quick dropoff, highly recommend
About QEEQ: 10.0 /10

Lubomir Kisiov

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Economy | Ford Fiesta or similar
Reviewed: Tue, Jul 2, 2019
“Fantastic and will use it all the time”
About Hertz: 10.0 /10
It was an excellent experience. Service was fast and in 10 min I was driving away. I did several rentals from this location and never had a problem.
About QEEQ: 10.0 /10
Very easy to use system and clear messages. No problem at all at the rental point.

Blair Ramsden

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Reviewed: Tue, Aug 12, 2014
About Alamo: 6.0 /10
In Lucerne, I couldn't find the Alamo rental company at the pickup location because the address Inseliquai 12a 6005 Luzern has no car rental companies. Eventually, I found a Europcar rental office next to a hotel on another street and realized that's where I was supposed to pick up the car. They gave me a Golf station wagon, which was relatively new with 17,000+ kilometers on it and in good condition. I paid 79 CHF for a different drop-off location. Returning the car at Geneva Airport took over an hour to find the drop-off point due to the lack of a specific address, luckily I had allowed an extra hour. The car rental company's service was still very good.

Isidore Augustine

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Reviewed: Thu, Aug 4, 2016
“Trip to Swiss and French Towns”
About Europcar: 10.0 /10
The store is near the train station, easy to find. Renting a car is convenient and professional.
About QEEQ: 10.0 /10

N.ZAHARI

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Full-Size Van | Volkswagen T6 or similar
Reviewed: Thu, Apr 4, 2019
About Europcar: 8.0 /10
Overall ok. But small scratch at the front side body. The repair charges is so expensive CHF1000++.
About QEEQ: 7.0 /10

Abigail Harrod

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Reviewed: Sun, Sep 28, 2014
About Europcar: 10.0 /10
Both pickup and drop-off went smoothly, and the staff were very efficient.
About QEEQ: 8.0 /10

M.Sbaih

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Small SUV | Volkswagen T-ROC or similar
Reviewed: Mon, Apr 22, 2024
About Europcar: 8.0 /10
More details are needed about the drop off location since the parking areas of Europecar were tricky to find
About QEEQ: 10.0 /10
Good

Fay Snow

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Reviewed: Fri, Feb 23, 2024
About Shouqizuche: 10.0 /10
Pickup was smooth, the car was almost brand new, in great condition, and had good smart features like lane departure warnings and reliable speed limit recognition with timely overspeed reminders. Right before returning the car and after refueling (near the store), we got into a minor accident (someone hit us while refueling). Fortunately, a manager from the store was nearby and helped us handle the situation, so we returned the car without issues. Except for the deposit, there were no attempts to sell insurance or upgrade the car model. The return process was hassle-free without meticulous checks of the car's exterior. The Lucerne train station is quite large, so finding the store for pickup took some effort, but returning the car was much easier as we were familiar with the route.
About QEEQ: 10.0 /10

Xenia Browne

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Reviewed: Fri, Dec 2, 2016
About Hertz: 6.0 /10
There was no promised Chinese navigation system. It was my first time driving this type of vehicle, and the staff assumed I understood everything, but their explanation was not detailed enough.

C.Chan

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Intermediate | Mercedes-Benz B Class or similar
Reviewed: Fri, Dec 13, 2019
“Explanation not clear”
About Budget: 6.7 /10
Free upgrade of car which is good but the upgraded car came with scratches. Upon return, they claimed to have no such records in the system. Luckily I have photos to prove my innocence. During collection, they mislead me to think that my deposit was made for a compulsory payment for a full tank of fuel. Eventually, i did not refuel upon return and they took my whole deposit.
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s.shrestha

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Full Size Van | Volkswagen Sharan or similar
Reviewed: Fri, Aug 16, 2019
About Europcar: 8.3 /10
Satisfied in overall. However, we felt that we were charged a lot for car seat and booster seat. They should have been free.
About QEEQ: 8.0 /10

Know More about Luzern Car hire

  • Best price car hire by car model
  • Car hire locations (incl. in-airport & off-airport)
  • Car hire reviews by car hire supplier
  • Car hire at/near landmarks of Luzern

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