ABU DHABI CAR RENTAL REVIEWS

There was a disputed fine when returning the car, and they couldn't help with the appeal. Handling the appeal myself was very inconvenient.

借りるまでに時間が少しかかりすぎた。

Overall, it was quite good. The car they gave us had over 50,000 kilometers, but it still drove well.

Good attitude, fast service

Slow

Really like Hertz

Thrifty is a local car rental company. The pickup location we went to was small with only one or two staff members, but there was almost no wait. When consulting with the staff about rental and fee issues, they were very patient in answering our questions. The car pickup process went very smoothly. When returning the car, our rented vehicle had no scratches and had not incurred any fines, but the staff checked the car very thoroughly. There was a very small dent on the door, which was probably caused by another car's door hitting it in the parking lot. However, since it was not very noticeable, the rental company did not charge any extra fees. Overall, the experience was quite good.

The layout of the airport meant that it was a long walk with limited signage to the car rental location. Once there, the process of getting the rental was simple enough. I was a little annoyed with the gentleman who showed me to the car as he demanded me to tip him despite only just arriving in the country. I only had a few dirhams but was made to feel that I had to give it to him.

Website sometimes contridicts itself in certain things. A little confusing to make the booking at first but next time will be easier hopefully.

Satisfactory

Upon returning from renting a car in the UAE, we were charged 1400 yuan for allegedly exceeding the speed limit by 30 km/h. However, we checked with the traffic authorities, and the speed limit for that road is 100 km/h. The car we rented is set to a maximum speed of 120 km/h and alerts if that speed is exceeded, so it is impossible for us to have driven at 130 km/h. We are currently requesting the original ticket through Zuzuche to Herts rental. We have not received it yet and hope Herts and the Zuzuche platform assume their responsibility and provide us with an explanation as soon as possible!

NOT BAD

Good service at the pick up stage. worse service at the drop off stage (no person in charge, unclear process, lot of time waiting)

Good service, but the "better price" process didnt work

The paperwork process was slow and inefficient.

Excellent

It's alright.

Satisfied

Overall satisfactory

It took a long time to receive the car

The booking process was quick and easy

The process was smooth. I booked a Ford Edge or similar, but was given the international version of the Ford Territory. Initially, I thought it wasn't the same type, but after comparing it with other Ford Edges in the parking lot, it seemed quite similar.

Everthing went amazing. Would suggest an improvement on the pick-up process. The process is extremely slow and time consuming.

Amazing experience with Qeeq, all rental details are clear. Also the new whatsapp service send you reminders and important info about your rental.