Terrible attitude, especially since the location is far from the airport. We had to wait an hour after arriving at the airport and could only contact them through Hertz's staff. It was even worse on the return trip; a small scratch on the front bumper required compensation forms, which took almost an hour to fill out because both an employee and the boss couldn't find the forms. This nearly caused us to miss our flight. After protesting, they even threatened us to get a taxi ourselves (our luggage was already in the car ready for drop-off). This scared my son, who didn't understand why I was fighting for my rights! Awful service.
Like: Picking up the car was painless, I was expecting lots of paperwork and hassle but this was not the case. I was dealt with in a friendly manner and very efficiently. Would highly recommend. The vehicle I was given was superb and tempted to buy one now Dislike: Everything was perfect.
“Terrible avoid both Green Motion and Easyrentcars”
About GREEN MOTION:2.0/10
Was left arguing at the counter for 45 minutes whilst a toddler sat outside.
Paid in full yet left without a car was told incorrectly that Easy rent did not have a UK contact number and was left with the choice of paying £186 extra or leaving with nothing. I was left without any way of getting to work for the following week despite having paid in full in advance 0/10.
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R.allan
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View more >Dislike: Nothing to improve
Theodore MacAdam
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View more >Dempsey Aled(k)
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View more >G.Wheatley
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View more >Dislike: Everything was perfect.
P.Brannigan
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View more >Nora Keats
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View more >Cecilia Arnold
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View more >Car hire Brands Ranked In Newcastle Upon Tyne
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