Whilst the car was as expected and the counter staff were polite, we were forced due to Green Motion not being able to process our credit card for pre authorisation to purchase insurance that was more than the cost of the rental. We witnessed another customer suffer the same fate, which made us think it was a bit of a scam. Will not use Green Motion again.
About QEEQ:10.0/10
Booking platform was as usual easy to use. Price drop worked well and saved us some money.
The car at Keddys exceeded my expectations, the guy in the office was very efficient and pleasant.
Totally nice experience.
The drop off was just as pleasant.
About QEEQ:10.0/10
The booking at QEEQ was very easy and efficient. Good value.
I have experienced Europcar before, they advertise a nice car and then usually offer a substantially lower model as the or similar e.g. this year I rented a Kashqai and got a Renault Kajar, last year a Merc E class and got a Volvo V90 and so on, I will try to avoid them in future as its an obvious sales tactic. I upgraded to a Merc C class that was good.
“Budget was 'OK' Location ok as long as it's not raining as it's a 5 min walk, car smelled of smoke.”
About Budget:8.0/10
Budget was fine, the only issue I had with Budget was the car completely smelled of smoke for the entire time I had it, if it wasn't for the fact it was all they had in my category I would have changed it.
About QEEQ:10.0/10
Qeeq made an error and actually booked me in a lower category than what I paid for, this was however corrected at the Budget Car Rental Office with speaking to Qeeq over the phone, Qeek agreed to pay the extra charge to correct the category and I eventually claimed the money back with minimal effort from them a couple of weeks later. Very good 'instant' customer service from Qeeq on the phone.
“Excellent deal, Very good vehicle, poor follow up communications (AVIS).”
About AVIS:9.0/10
Vehicle was very good.
Communications with AVIS was very difficult (following picking up car). I wished to extend the period of hire with AVIS but this proved impossible as I was unable to contact the Newcastle airport branch via the telephone.
About QEEQ:10.0/10
Excellent deal from Qeeq.
Straight forward and satisfactory instructions and information.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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