They upsold a highway toll box and charged an extra $240. Also, make sure to check the contract before picking up the car, as they had already charged for a full tank of gas. When returning the car, be sure to return it empty. I returned it with a full tank, and it was nearly impossible to get a refund through them. It's also very hard to reach the car rental company by phone in the U.S. Lastly, they required the gas receipt, which nobody usually keeps.
The Thrifty car rental service at this airport has relatively good service. However, they can be somewhat misleading by claiming that the road insurance is mandatory for everyone. During my second rental, I unknowingly paid for it. But subsequent rentals with Thrifty didn't have this issue. I now think there might have been a problem with that particular car, which is why they suggested I buy it.
The thrifty receptionist at MIA airport told me that I could get a refund for the unused fuel if I pre-pay the fuel. So I ordered it. I returned the car with almost full tank and they didn’t issue the refund. And they told me it’s not refundable. It is a complete fraud! I was cheated almost $75!
“Terrible. Too long to get the car and financially ripped off”
About Blue Auto:5.0/10
The card machine they were using would not accept my Credit card and I was misold extra CDW insurance which I shouldn’t have needed to purchase.
The overall amount coming to something over £300 extra
About QEEQ:8.0/10
Price looked good until we were quite frankly ripped off
The attitude was extremely poor, with upselling, hidden charges, threats, and deceit!
Everyone should be cautious with Victory America Rent a Car (local rental company). The staff, mostly Latinos, display a very poor attitude. There are traps everywhere with their upselling packages. If any issues arise during the rental process, you are likely to be scammed or threatened with hefty compensation, causing endless anxiety and distress. Choose a major rental company, and definitely avoid this one!
Inicialmente me dieron un carro que no tenía problemas de presión en la llamara.
Luego siguiente carro fallaron los frenos y estaba supremamente sucio.
There was rubbish remaining in the loadspace of the vehicle when we collected the car at Miami. We also had no positive outcome re the lost item we reported after our first hire.
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View more >The attitude was extremely poor, with upselling, hidden charges, threats, and deceit!
Everyone should be cautious with Victory America Rent a Car (local rental company). The staff, mostly Latinos, display a very poor attitude. There are traps everywhere with their upselling packages. If any issues arise during the rental process, you are likely to be scammed or threatened with hefty compensation, causing endless anxiety and distress. Choose a major rental company, and definitely avoid this one!
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