AUSTIN CAR RENTAL REVIEWS

We received a free upgrade as a special they just started.

The booking process would have been extremely quick and easy if I had not tried out the option to pay with cryptocurrency. They denied my deposit payment with Bitcoin because by the time it was verified and received the amount was off. The deposit amount was then returned to my crypto wallet entailing a fee both ways on a useless system. When I called customer service they knew absolutely nothing about it...even the fact that they accepted crypto in the first place. Besides this, Qeeq was a decent, easy to use platform offering cheap rates on car rentals.

Didn't receive any payment receipt!!!!

There is not much to say, but the good things first. The car we ended up with was clean and perfect for what we needed. The interactions with the service staff was very helpful and friendly. However, we had to wait more than 3 hours in line to even get keys, just to find no car waiting in the lot for us. The same happened to two other customers we were talking to. A customer representative resolved this issue quickly and gave us a different car, which unfortunately had low tire pressure (20 psi) and wasn't usable. The third car finally worked for us. Overall, we spent about 4 hours at the rental car place.

Everything worked smooth.

El auto estaba todo abollado, el techo sucio, las gomas decían que faltaba presión

Car was discussing we had to clean it ourselves.

This was a great car, for a great price, with free upgrade To a Buick Enclave. Thank You

The car was perfect for our road trip. It was in new condition with very low mileage. It was very economical and ran very smoothly.

Price drop protector saved me quite a lot of money. Everything worked really well concerning CEEQ

When can I get the $200 for Deposit back after returning the vehicle to the airport garage? It's been 2 days since I returned the car, but my card doesn't collect $200. Please check and return it.

When can I get the $200 for Deposit back after returning the vehicle to the airport garage? It's been 2 days since I returned the car, but my card doesn't collect $200. Please check and return it.

I got a free upgrade to a Ford Mustang and absolutely loved it!

Very easy booking process and great customer service

Charged $38 for liability insurance. Told them I only wanted bare minimum. Was not aware that I was required to buy the insurance.

Satisfied, no lines, good service attitude

Very satisfied

Good

It was Fox car actually.

Few people, smooth pickup process

Very good

Agent was very helpful and offered us an upgrade at very good price.

great service

The staff at the Austin Downtown pick up office were extremely polite, courteous and professional. Special mention to Adolph who made the car return effortless and seemed genuinely pleased that we had a great experience. He engaged in polite conversation asked how our holiday went and what we thought of the car. A star man and a credit to Budget.

Great platform, no issues. Thanks

Since I picked up the car at 7 PM, there was no waiting time for either registration or collection.

Thrifty was closed and I was redirected to Hertz

I had to call for help, and the rep was great!