“It was good but will contact actual rental office next time before booking.”
About Thrifty:9.0/10
There was not the van that I reserved. We had to upgrade to a 12 passenger van. Your website is misleading. It was not the fault of Thrifty it was the online booking that is misleading.
About QEEQ:10.0/10
Misleading. We needed a 12 passenger van. THANK GOD one just arrived or we would not have been able to get to our destination. Website is misleading. I will call the actual car rental company next time.
We booked a 7-seater petrol car, but at the store, they said there's only a 5-seater electric car. They told us to either use it or come back to the airport the next day to get a 7-seater! Luckily, we were just a family of four, otherwise, it would have been a disaster! Also, the charging stations in the US are all slow chargers. We had to leave it overnight in the parking lot, walk home, and walk back in the morning! Sigh.
“Dirty cars at this Thrifty locale, charged more than EasyRentCars quoted, do not use EasyRentCars!!!”
About Thrifty:5.3/10
First car they gave was filthy, stains on seats, trash in car, dirt or ashes in console, Drivers side front tire was low, vehicle had strong odor of smoke. I went back in they quickly found replacement, but that can had not been cleaned either. however it was in way better shape than the first so I took it.
It might be because we arrived late, after midnight. The car rental company's airport pick-up service was not available, so we took another rental company's shuttle bus to the rental location. The computer system at the service desk was down, and there was only one employee handling things manually, which made the waiting time a bit long. Luckily, the staff had a great attitude, and we successfully completed the rental process in the end.
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