WASHINGTON CAR RENTAL REVIEWS

Staff pretty clueless but luckily the manager was there and he was on top of things

Excellent

Service was average.

The rental car platform is very reliable, stay away from Budget.

Very convenient, exceeded expectations

Counter staff were very helpful and ver efficient.

Booking is very easy.

The waiting time was extremely long, almost two hours. The final agreement included many additional charges, such as a daily $10 roadside assistance fee (which was already included in the insurance purchased through the car rental site) and a $20.99/day toll fee package (which was requested in advance but more expensive than the expected $14.99). However, since I had other things to do later and was already exhausted, I didn't want to argue further.

El auto estaba de maravillas la atención muy buena ha sido una de las mejores experiencias en todos los viajes que he hecho

Es una plataforma fabulosa que más alla De lo descuentos de precios nos ofrece pólizas de seguro muy buenas

The counter staff was great!

We had many troubles to leave the car beacause of the location. It was in the center of NYC, anyway the counter staff really helped us to leave the car in the correct location.

Everything went smoothly pleased with overall experience

Very helpful staff everything was as queen said great 1st experience with Qeeq

Highly satisfied

Very satisfied

I reserved a compact car but was assigned a minivan whose control panel was so complicated and unintuitive that I actually felt it made driving far more dangerous. I requested a refund and strongly urged them to remove the car from their fleet.

Unlike in China, the service efficiency and staff attitude in big cities are indeed much worse compared to smaller cities.

Counter staff was PATHETIC. It took 2 hours to get the car !!! QEEQ price was VERY CHEAP, thanks !!!

Poor service, they arbitrarily added insurance and forced us to agree.

The lady on reception was not clear

Very satisfied

Most of my experience was good. Especially when I needed to replace the damaged car in Philadelphia.

When I rang to advise Qeeq of the theft there was a language barrier and maybe my Australian accent was difficult to understand. He did his best and did actually help. He even called me back to see if I was ok and advised that we could get a new car with a police report.

Customer service added car insurance without my consent, causing me to purchase duplicate insurance, and they refused to refund.

Overall okay

Very satisfied