Car was good, matched description. Check in process a little tedious, but quick and easy to walk to pick up the car from the arrivals lounge. We were charged for a full tank of fuel which was unexpected, since we booked on a Full to Full policy. They weren’t very thorough when checking the car over before handing it to us, and we felt rushed when we wanted to have a look ourselves - fortunately we persevered as we pointed out some quite substantial knocks that’d been missed by the company on our contract.
About QEEQ:10.0/10
Easy booking, good price with comfort of the price drop guarantee, fantastic customer service. I wouldn’t hesitate to use EasyRentCars again, nor would I hesitate to recommend to my friends and family.
“Good Booking Process, Great Prices, would use again!”
About Budget:9.0/10
The car did not exceed expectations. I was expecting a Toyota Yaris or similar but on pickup was told I am getting a complimentary upgrade which turned out to be a Kia Rio. Not sure if thats an upgrade so not too impressed. Pick up and drop off very quick and efficient. Overall satisfied.
About QEEQ:10.0/10
Very easy booking process, great prices. Would use again.
The car broke down and the rent a car person came prepared for the issue even without me saying what it was, so it made me think they new the car had an issue already before handing it over to me.
Unfortunately my experience with this company wasn't great. At Larnaca airport we couldn't fine a spot where someone should wait for us. Lady on the line was trying to be helpful and eventually we found each other. A bus from KEM car rental took as to the really.small office in the middle.of nowhere. Guys couldn't find us on the system and they were trying to charge us a £1250 deposit for a small car!! I have never paid more that £500. After saying this is a ridiculous request they reduced to £650 even knowing we have additional cover. They ask if we can take a Mazda Demio as there is no other car available... they were not prepared at all. Car was dirty inside, windows as well. Very poor condition of the car. I understand this was a cheap hire and I wasn't expect new car, but this was a far away from what we get in the past from different car rentals in different countries.
If you need a cheap car and you don't bother with mess in the car then this is your place. If you expect a slightly higher standard and staff knowledge then I would not recommend this company to you.
About QEEQ:10.0/10
Easycarrental is great, first time I booked wrong and needed to cancel. There was no issues and money back to my account within couple of days.
They have a really good prices.
The counter staff was great, the person was not certain how to waive collition damage coverage and whether you offered third party liability. The wait times very reasonable, the only downside was that the cigarette lighter was not powering the telephone.
Very large depositand constantly tried to upsell throughout the process.
Noticeably poorer quality/condition cars than other providers.
Greenmotion in Cyprus is actually Europcar
I ordered a luxury car and received a 5-year old junk. It wasn't an accidental issue. All cars at your dealership were old junks. How dare you cheat your customers in this way? Shame on you.
Paid for a luxury big vehicle to drive with comfort and ease but turned out to be an absolute disaster. Was initially given what was advertised Mercedes ML although it was an 2012 model. 3rd day into our hire the car brokedown on the motorway not giving any warning lights on the dashboard as it was clealy played around with and turns out to be no oil and water running through the engine which we had to wait till morning to get it reported and towed back to the car rental village for a replacement car which we was not even approached for an apology and was just given another car which was an bmw x5 2012 with more problems just by inspecting the vehicle was an air-con leak which was not reported by the company on the hand over. At this point we had no choice but to take this car as we already wasted 2days from our holiday. Not even an hour driving i noticed that the windscreen wipers kept locking as i tried to clean to front window. All tyres pressure were below average, no Bluetooth available system was clearly played around with. Absolute disaster. Avoid this company.
Should have said europcar. I had no idea what green motion was and had to ask.
They sent me to fill up my car when I turned it in after I had just filled it up! The guy did not read the gauge correct and did not believe me. So I had to leave, find a gas station and spend 1 euro to top off and show my receipt. The car was a high mileage piece of junk.
The car rental company does not have its own office like Avis and Budget. I had to ask a Black employee who spoke English to find out that several people with vehicle resources share a single office. It felt unprofessional, and it took over half an hour to enter some basic passport information. The location is also hard to find because there are no specific signs. I will post pictures; after exiting the airport, go to the farthest left parking lot, past the Avis and Budget signs.
Low budget operation. Car supplied was dirty and worn out. Office in a container and garage looked more like a scrap yard. Had experience with the same provider in another location where car was brand new, offices bright and shiny and price even more competitive..
Small car, small engine, terrible condition, broken key fob, only water in screenwash, wipers in terrible condition.
Counter is not in the airport, no one waiting to pick us up, had to call them to collect us... guy was smoking a nasty cigar in the car too..
One kind of redemption is that we got lost on the way to drop off and the guy stayed opened for 40 minutes after closing time which was good but they did charge us €29 late drop off fee... so not really a redemption but at least they waited.
Would not hire from this company again and wouldn't advise anyone else to.
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