There is only one guy who is doing the whole business, pickup from / drop off to the airport, paperwork, car cleaning. So our flight has delayed and we couldn't find anyone at the airport as this only guy was busy with taxiing another customer. No phone number. It was painful to find someone who know them and get a phone number and tell them we are waiting for them to pickup. Dropoff at 08:30, no one is at the office. This only guy forgot to open the office, so we almost missed the flight. But the car was OK
“Not in the airport but we were picked up in the car and driven to the office. Really efficient”
About RIGHT CARS:7.3/10
Great team over there. In and out with the minimum of fuss.
About QEEQ:10.0/10
Great site and I’d recommend it. Not sure about the window of booking though. Emphasis that I had to have the car back within an hour window even though it was only 16 hours of that final day.
“the price quoted online was NOT the price I ended up paying due to the extras involved!”
About Europcar:7.0/10
The counter rep was pushy and lied to us about the costs we had to pay. We were totally dissatisfoed with this company and will not be using them again.
“Good price verses competitors. Helpful and knowledgeable staff.”
About Dollar:8.7/10
All was very smooth. My only suggestion would be to put up a sign where the van picks you up from the airport as finding the pick up point is difficult with so many hire car firms working in the same area.
About QEEQ:8.0/10
Platform works well and ensures transparent pricing between the different car hire companies.
Did charge me extra 100 euro , as said at the counter for petrol deposit. Did not return it in spite of me returning car with full tank. Did get old yaris instead of vw up!
Absolutely shocking a rental car with over 45 000 miles a clutch that is held up with cable ties a steering wheel that you can feel it hit your feet every time you turn and they wanted to charge an extra 40 euro for picking up from europcar for that price ill get myself a car the size up besides for the fact I paid for a Mitsubishi colt and got a opel corsa which is in a different category (basically your renting from europecar but since you don't rent directly from them they give you the worst car)
Overall, happy with car and service. Although we were left waiting at the airport upon our arrival for about 30 minutes because two planes arrived together and there was / is only 1 person to meet and greet to take you to the car collection point (which is about 4km from the airport). So we had to wait until a previous arrival had got their car, before the meet and greet could person could return and attend to us.
“It was all very straightforward and clear. However we ended paying quite a lot more once we arrived.”
About Europcar:9.3/10
Car was fine. Staff were all friendly and helpful. Only complaint really was that we ended up paying quite a lot more once we arrived than we thought we would.
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