CZECH REPUBLIC CAR RENTAL REVIEWS

Easy to pick up and well located

the drop off location is hard to be found especially now when road work is in process exactly on the right lane. Also the drop off sign is obstructed by other signs. is impossible to be seen from 200-300m. I was forced to pay a parking ticket of 3£ just because I got lost in parking area. Also I need to double check if the car has any marks... I don't think that a customer can be a damage insurance agent or whatever. Apart of that everything was good and stuff was really helpful.

easy process and navigation. definitely I will use it in future.

Nothing regarding Budget specifically, but it was a little difficult to find the car at the train station. It could be a little better marked.

Had to return the car early due to a family matter, but the additional rental fee, cross-border service fee, and insurance were not refunded at all.

Smooth and fast. The condition of car is good. The altitude of customer service is terrible.

Originally booked with a local car rental company, but they refused to provide service at pickup. Thanks to QEEQ's coordination, we switched to AVIS on the spot. Everything was professional, and the experience was good.

All the car rental companies are in one building next to the airport. You handle the paperwork on the first floor and then go to the second floor for the cars. The whole process was quite fast, and the staff were very professional. But! I booked a Mercedes! A Mercedes! And they gave me a Citroen!! Besides going to Prague, I was going to Germany! I specifically booked a German car! And you give me a French car!! Also, the entire parking lot is 80% full of German cars, mainly Mercedes! But they gave me a Citroen! Unhappy, I went back to the counter to negotiate again, but the staff said that the cars had been pre-arranged and couldn't be changed now! This isn't the first time this has happened! Last October, I went to Morocco and booked a Jeep Wrangler, but they gave me an Audi sedan!!! I wanted an off-road vehicle for the desert! And you give me a sedan! What does that mean? I specifically chose an off-road vehicle! Specifically chose the Jeep Wrangler! You didn't give me a Jeep Wrangler! Didn't even give me an off-road vehicle! Do you think car renters are people with no requirements, and any car will do? A car is a very important part of the journey! Can you not be so arbitrary? Yes, you'll say the terms state that they may substitute a similar-class car, I understand! That's why I didn't complain last year. But now it's the same situation again! I feel like choosing a car model while booking is meaningless! Because you never know what they'll give you when you get there!!! And at that moment, you just have to take what you can get!

Great car, very nice counter service guy, just don't get why they never replied to my emails to add additional drivers...

The counter person was very helpful and let us know we could drop off in the city which was really helpful

Easyrent cars is super easy to use. We changed our plans slightly so the free cancellation and rebook was super easy and free

For best performance, the GPS needs a google map to assist. Rent Plus asked for deposit which needs to be paid by credit card and refunded by the card company. This will create the exchange differences from the credit card company.

good

For best performance, the GPS needs a google map to assist. Rent Plus asked for deposit which needs to be paid by credit card and refunded by the card company. This will create the exchange differences from the credit card company.

good

Not helpful staff, non working GPS. Very disappointing!

there is a good location near metro, great car, great service

a great site for booking cars with all features like filtering, sorting etc.

Best rental car company with good services, easy process, quality. Best price. Secure, trust , new cars,

Best application for rental car

+ the chipest from all cars; + my child liked it; + a small for parking;

New and clean car. Quick and courtesy service.

When I arrived at the rental location, the staff had already prepared the car and greeted me with a smile. The paperwork was completed quickly, the car was inspected, started, and we hit the road without any issues.

Pick up went great. The car was great. The whole process was smooth. Then, we returned the car, and the nightmare began. I am rating everything so low because of the way this website is set up to give great ratings for a bad experience. We had very carefully gone over the car at pickup, looking for scratches, dents, and damage. We found a few, and they were documented. When we returned the car, the staff member again searched for any damage. He began pointing out every large and tiny scratch, and told us we would have to pay for the damage. Apparently, he didn't realize we had kept a copy of the original damage assessment which documented those scratches already existing. There was one small scratch on the wheel that he insisted was not there before. So, he refused to contact the shuttle to allow us to get to the airport until I agreed to pay 50 Euros for the scratch. I had no choice but to pay. I wonder how many others will pay for that existing wheel scratch. Had we not had documentation, we would have had to pay for the scratches that were clearly marked when we picked up the car. This place is a rip off. I will never rent from Global Rent A Car in Prague again. They should be investigated.

Quick pick-up, no further promotion after declining insurance

Very helpful staff when drop off,nice and kind

Payment discrepancy due to company computer system