I got over billed and nobody is taking responsibility. I distrust Eurocar Rentals. I offered an easy
I.Sabourin
Dominican Republic
Reviewed: Thu, Jul 25, 2019
About Europcar:8.0/10
My experience upon check out was very poor as the agent kept ringing my card through multiple times. I have since tried to get a credit so that I can rent a car upon my return and the customer care is making it difficult saying I have to get the money from my bank. I paid with major credit card. Very displeased especially since I made it clear I would take a credit.
“Counter service was nice. Car could have been better.”
About Europcar:8.7/10
The car we received had existing damage to the front. The front/passenger side bumper came undone from the screw and I had to use a word hanger to hold it together. Wipers needed to be replaced.
“Extremely difficult at the counter, Company tries to "up-sell" you ..”
About Europcar:6.3/10
great car ( no floor mats) , rental requirements need to be given to customer upon making reservations not at the counter at time of pick up !!! people are tired from traveling and wants a easy process -- Its called GOOD CUSTOMER SERVICE !!! & RESPECT !!
For the pick up truck I would suggest to add a cover on the box to make sure that the laguage is safe and no one pick it up when the vieckle stops .
About QEEQ:10.0/10
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I got over billed and nobody is taking responsibility. I distrust Eurocar Rentals. I offered an easy
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