RUSSIA CAR RENTAL REVIEWS

The car pickup process was quick, and we didn't have to buy additional insurance. Returning the car was smooth as well. Although we washed the car the day before, it got dirty again on the return day due to heavy rain. I apologized because the contract stated the car should be in the same condition as when picked up, but the staff said no problem.

The car pick-up and return processes are simple. The staff is efficient and doesn't push any sales. The experience was excellent! Everything was clearly explained! The city drop-off location is convenient, with a gas station right next to it!

It's acceptable.

both companies were very helpful

both companies were very helpful

Car pick-up right outside the airport

Everything is good, thank you!

The service was excellent.

The staff at the rental company are quite nice

Overall pretty good. The key difference for travelers is that having a car versus not having one is like night and day, especially in a vast and sparsely populated country like Russia.

There was no car rental office at the train station. We had to call the rental company from Moscow to find out, and waited at least 40 minutes for them to bring the car. There was no prior notice. Due to unfamiliar roads, we parked just a few steps away from the drop-off point and were charged a 300 ruble parking fee. Bad experience!

The car rental counter is right in the airport hall, but it's just a small counter for one person. When I went there, my flight was delayed, and I had to cancel the reservation at the airport. Upon arrival, I couldn't rent a car anymore, and the on-site rental price was incredibly high! Returning the car was very troublesome. You have to drive the car into the airport parking lot, unload your luggage, and then return the car. After the rental company inspects it, you must pay to exit, and this fee is out of your own pocket! However, the car was very new!

อยู่ตึกตรงข้ามสนามบินชั้น3 เวลาคืนรถทางเข้าสนามบินมาตึกระวังหลง

จองง่ายครับ

Компания RENTMOTORS превзошла ожидания. Такого быстрого, удобного, доброжелательного, даже какого-то теплого обслуживания не встречала давно. Машинка соответствовала заявленной, 2019 года выпуска - никаких вопросов. В силу разных обстоятельств потребовалось связываться с сотрудниками - очень просто, быстро и удобно. Спасибо компании и лично представителям Дмитрию и Илье, обслуживавшим нас в Калининградском аэропорту.

Машина была в технически неисправном состоянии. За 12 дней 2 раза отказал ручной тормоз, в результате чего произошло повреждение переднего бампера. Есть свидетели происшествия. Прошу разобраться с недобросовестным поставщиком в городе Иркутске.

Добавьте русский язык в приложение!

При возврате не было осмотра автомобиля, не сбросили акт осмотра на почту и пока не вернули деньги, заблокированные на карте

At Sheremetyevo Airport in Moscow, I encountered a handsome guy who spoke excellent English. He was sincere, enthusiastic, and provided efficient service. He even walked me to the parking lot exit to generate a payment card before leaving. I am very grateful and satisfied.

Satisfied

Overall, it's satisfactory.

The car got broken (gear system, no movement), without any cause, and had to be evacuated to a service centre. My day with important appointments was lost. The car has been replaced but it took time and caused inconveniences, including financial ones. My reclamation to Rentmotors stayed without any comment, neither apologies nor any suggestion for compensation.

The service was excellent