The vehicle was brand new with just over 6,000 kilometers on it. The car was in great condition. There was a dedicated person for pickup and drop-off, so no need to wait in line. The service was fast and attentive.
The car had almost no fuel when we picked it up. They told us to return it with the same amount of fuel. Seriously??? How could I risk driving until the fuel runs out? Running out of fuel on the road is a serious issue. This made us spend extra time finding a gas station and refueling before our trip. It was exhausting. When we returned the car with half a tank left, we were told we couldn’t get a refund. Fine, I expected that. Total waste of money.
The service from the car rental staff, Judy, was excellent. She explained everything patiently and thoroughly. Picking up and dropping off the car at the airport was very convenient. This self-drive trip in Taiwan was quite tight on schedule, and Judy’s assistance was invaluable. 10 thumbs up for Judy!
Waited 3 hours at the airport to get the car, which delayed our schedule. No one contacted me during the wait. The car provided was not any of the three models specified, but a Mazda 3. Requested compensation but received no response.
Like: Ww collected the car in Taipei. It was not at low mileage but in peefect conditions anyway. No issues to drive on the mountains. Staff was friendly and made some effort to communicate in English Dislike: Automatic gear sometimes did not play well in steep climbs. Requested but not get the navigator.
Like: To be able to buy super insurance on my car rental via booking with easyrentcar because the rental car only provides basic insurance Dislike: A bit expensive but still alright
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Jennifer Sapir
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View more >C.Soh
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View more >Dislike: Nothing at all
Martha Orlando
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View more >Dislike: Maybe they must give some fragrance on the car
Josephine Chaucer
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View more >J.LIE
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View more >Dislike: the car park is expensive and hard to find
Brandon Ivan
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View more >I.Lim
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View more >E.Scavino
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View more >Dislike: Automatic gear sometimes did not play well in steep climbs. Requested but not get the navigator.
L.tan
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View more >Dislike: A bit expensive but still alright
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