Prefect

Before departure, I added them on WeChat to ask questions but never received a single reply. I called three days in advance, and they said everything would be on time, but no one was there when we arrived at the airport. We made numerous calls and waited for over half an hour before finally getting through. From the tone, it was clear they had forgotten. We waited another 20 minutes before someone showed up. They didn't even apologize, just asked for our booking confirmation. Then we waited another 10 minutes for the car, and I had to fill out forms on the roadside. The only good point was the lower deposit, just 100 MYR in cash. The car itself was decent, but it lacked any extras like GPS. Overall, it's nowhere near as good as in Thailand.

We spent the first two days island hopping after arriving in Langkawi, so on the third day we called to arrange a car pickup outside the airport. The service was good; for an extra fee, they could deliver the car to the hotel, which wasn't too expensive. Future renters can judge for themselves. The car was as described online, but after a while, the air conditioner broke down. We contacted them immediately, and they sent someone to fix it when we passed by the airport office. However, it still didn't work after a while, so they replaced the car that night. Overall, the service was good. A reminder for everyone, when renting a car abroad, having a phone is very important.

We arrived at the pickup location earlier than scheduled. Initially, we didn't expect to get a car right away, but they arranged it for us very quickly.

Like: I had left my laptop on the car. Staff are very friendly and honest even though i not even notice that Return to me after I didnt realize more than an hour, call me and return to me. Very good service Car is in good condition.

Like: I got upgraded to a Toyota Vios
Dislike: I wanted to try driving a Honda City, but got upgraded to a Toyota Vios