Like: Have dealt with airport counter staff in the past for car hire firms. Efficient but a bit clinical. It was so nice to go through the car rental details with Apex in Cairns. A nice office and chairs for the customers to sit while the paperwork was checked. No rush, no upsell, just friendly staff who cared and exhibited the lovely attitude that is more prevalent when leave the capital cities and deal with friendly regional people who value your patronage, and who care. Probably the best rental experience I have had in many many years. Dislike: All good.
“Terrible communication from EasyRent. Would not recommend.”
About Apex:6.0/10
Terrible customer service from apex, left us at Cairns airport for over 45mins without any communication as to why.
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A breathe of fresh air
Dislike: All good.
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