CAIRNS CAR RENTAL REVIEWS

The car exceeded my expectations. A hybrid that seemed to use almost no gas!

受付、返却と待たずにできた、車も綺麗。だが、アンドロイドスマホに車が対応しておらず、グーグルマップのナビが使えなかった。

最安値でよかった。運転免許証の翻訳証明がただで手に入って便利だった。

全く問題ありませんでした

問題ありません

Please ensure vehicles are filled compliant with all local laws before customers take vehicle away. All desk staff were VERY curious about situation, and did the best they could.

Very easy and smooth.

Total unflexibles Personal

All good.

The vehicle served our purpose. No further comment.

Everyone was so nice and professional

We booked a Land Cruiser but end up we got a KIA at same price. It is not a good experience at all! We should get a Highlander at least .

No

The Staff at Apex were very friendly and efficient. The Airport Shuttle service was prompt at both pick-up and drop-off ... and very convenient.

An overall good experience with QEEQ.com Just a note, however ... QEEK.com are based in Dublin, Ireland, therefore bookings made through them in any country other than Ireland will incur a currency conversion fee from your credit card issuer. It's not a huge amount, but in my case it added 2.95% to the cost. For full and fair disclosure, it would be good if this were mentioned somewhere on the Website ... which otherwise gives the appearance of being "local". (( I am from Australia ))

Terrible car provider, should be avoided! They provided us with a brand new car, which was nice. Unfortunately I scratched a bit the rim. In the contract, it's clearly written that a rim scratch is $195. They took our $500 bond and also took around $320 directly from my bank account w/o my consent. Pure scam.

All good!

借りる時と返す時ぐたまたま同じスタッフさんで、早く手続き出来てラッキーでした。ハロウィーンに近い時期で、ディスプレイが可愛かった。

お約束通りで文句無し。

We did not receive the correct vehicle that we booked and were forced to use a Mazda CX-5, which did not have enough space for the four of us with the baby car seat installed. Additionally, we were charged extra for the baby car seat, even though I had already paid for it through QEEQ. We were also pressured into purchasing insurance, as they threatened to charge a $200 withdrawal fee if we declined. As someone who works for the ACCC, I found it concerning to be treated this way by an Australian company, and I felt harassed. I have already lodged a complaint against this company for their unethical sales practices. The staff were unhelpful throughout the experience. It may be worth considering if partnering with ACE is truly beneficial for your reputation. I will be in touch soon to provide further information for our investigation.

車の状態はとても良かったです。 韓国　キア自動車の　スポーテージというsuv でした。安全、運転支援システムも装備されており もともと予約していた車よりも荷室や 後席の足元が広く使いやすかったと思います。

クレジットカード会社からロックがかかっていて 請求に対応できないという連絡が入りました。 英語表記のメールでしたし、不安でしたが LINEのサポートで相談すると日本語で対応や 返事がありました。返事がものすごく早くて 支払いや予約が間違いなく成立していることを証明 してくれて助かりました。ロイさんという方でした。

I would easily go through Apex again, I had no issues at all. Very simple process, great staff.

At first I thought it was a scam, but it was completely legit with great information provided

Exceeded expectations

Booking worked well just got nervous dealing with an overseas company

Outstanding service and car rentals

It’s gives a lot of options and very useful

指定していた車種(日本車)を借りることができたので、安心した。

Excellent

丁寧に説明をしていただき、スムーズに乗車、返却できました。 シャトルバスもすぐに乗車でき空港に行けました。