Long waiting time to pick up car

A.Ng

Thailand

Reviewed: Thu, Sep 6, 2018

About Europcar: 8.8 /10

Dislike: The condition of the vehicle was excellent. Very clean and low mileage. However, the waiting time for pick up was far too long. It was around 12 midnight and there were only 1 other customer in front of me. However we have waited more than 20 mins for the vehicle to arrive. Including the documentation process, the overall pick up time is up to 30 mins.

Intermediate SUV | Honda BR-V or similar

1 days rental

Relevant Reviews on Europcar Phuket International Airport

Vivien Pritt

Thailand

1 days rental

Reviewed: Wed, Jun 10, 2020

About Europcar: 10.0 /10

Satisfied

About QEEQ: 8.0 /10

Mick Flower

Thailand

1 days rental

Reviewed: Mon, Nov 6, 2023

About Europcar: 4.0 /10

The order did not match the reservation made on the rental site, not sure if it's a discrepancy between the rental platform and the car rental company.

Thailand

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Mon, Nov 25, 2019

“A very pleasant and hassle free experience!”

About Europcar: 10.0 /10

Super easy! Super convenient process! Staff was friendly and reliable.

About QEEQ: 10.0 /10

Haf

Thailand

1 days rental

Large SUV | Toyota Fortuner 7 Seats or similar

Reviewed: Sun, Jul 28, 2019

“Great booking experienxe”

About Europcar: 10.0 /10

In line with expectations

About QEEQ: 10.0 /10

Best car rental app

K.Lak

Thailand

1 days rental

Compact | Nissan Almera or similar

Reviewed: Wed, Feb 20, 2019

“New Yaris but with engine 1.2liter on Phuket is disaster. Motorbike is better choice.”

About Europcar: 9.0 /10

Instead of Almera we got new Yaris bit with engine 1.2liter. Car on Phuket with this engine is disaster. Not recommended for 4 people. Uphill ride is so slow, u can walk faster...

About QEEQ: 10.0 /10

Long waiting time to pick up car

Relevant Reviews on Europcar Phuket International Airport

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