Like: Easy to locate kiosk, staff gave clear instructions and affordable rates. Dislike: The car can be cleaner. There were crumbs and some leftover food from previous renter.
There is no counter at T2, it was a bit hard to find the parking lot in Kuala Lumpur as it was my first time there and no one answered the phone. Eventually, I contacted the rental company for assistance.
“will not take or recommend Galaxy Asia to anyone.”
About ASIA CAR:5.3/10
i was waiting for more than 30 mins at the counter but no one was there. after calling the customer care, the staff came and argued with us regarding the waiting time. really unprofessional. secondly the car had worms inside. we found like 4 big ones. really disgusting
“inexperience staff during drop off, cleaness of the car need to improve”
About ASIA CAR:7.0/10
inexperience staff during drop off.
About QEEQ:8.0/10
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Customer Service
Cheap and easy rental
Dislike: The car can be cleaner. There were crumbs and some leftover food from previous renter.
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