“Vehicle was okay but not worth the cost, rental agency was located to far away”
About AERODRIVE:5.7/10
Car didnt appear to have been cleaned, it had been previously damaged and marked and these had not been repaired. The boot did not operate correctly. GPS was not current, returning the vehicle would have been extremely difficult without our own phone and google maps.
Like: The car we received was the model we had booked. The car was in perfect condition, being one of the latest models and with low mileage. Dislike: The car was a little bit dirty, having sand in the glove box, the inside door handles and the back of the front seats were sticky.
Dislike: The process to get the car at Auckland Airport is horrendous. We'd never done it this way before and the service desk for all offsite hire car companies is disorganised and chaotic. One of the two telephones at the service desk goes straight to voicemail and so without a local mobile it's impossible to know how to pick up the car or get to the lot if you've never done it before. We wasted about an hour trying to figure it out. But once we had been picked up by Aerodrive our experience was great from there on.
“Great value for money so can’t complain that the engine of the vehicle was pretty slow on any sizeab”
About AERODRIVE:8.2/10
Like: Travelled to tongariro and coromandel and northland no real complaints except slow on hills
Neat looking car superb in the city
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Customer Service
NZ Christmas trip
Dislike: Drop off time a bit long waiting for airport bus
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