Like: Very good service and all questions answered. Dislike: The only thing, which is minor, was the Satnav would not change language (verbal or written), although following the map was easy enough.
The first car they tried to give us was very unclean inside with what looked like flakes of skin everywhere.
They also made us wait half an hour because we had arrived half an hour early.
The eventual car which we received did not have a lot of the damage which the car had, properly listed on the form. They were unwilling to either look at the damage or change the form.
The return process was a little unclear as I was asked to sign an electronic device but not told what I was signing for. Also still not seen if my deposit has been refunded.
At pick up was advised of a massive excess if I didn't purchase further cover. I have annual cover so declined
About QEEQ:8.0/10
Was just a little concerned that no deposit was required pre collection date. However all seemed ok
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Customer Service
Great value and service
Dislike: The only thing, which is minor, was the Satnav would not change language (verbal or written), although following the map was easy enough.
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