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Live chat Email us Service Code: 2032647149
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Good rental experience

Reviewed: Fri, Sep 21, 2018
About Alamo: 10.0 /10
Like: Price paid at reservation was a much better value than other car rental choices.
Dislike: When we went to pick up the car which we had prepaid for the clerk was going to charge us an additional $200+ as a drop off charge. It was only my protest that caused her to check with her manager who waived this charge. As this was not even mentioned in the prepaid reservation I was shocked to first hear of it at pickup. This needs to be addressed in future rentals and it is an absurd charge. No one should have to pay that especially when you are quoted a specific cost for your total trip and prepay it.
Economy | Kia Rio or similar

Relevant Reviews on Alamo Vancouver International Airport

Genevieve

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Reviewed: Sat, Jun 2, 2018
About Alamo: 8.0 /10
Great service, added a bit of extra insurance.
About QEEQ: 10.0 /10

Tyrone Tobias

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Reviewed: Tue, Jul 15, 2014
About Alamo: 10.0 /10
When I suddenly realized that I didn't bring my driver's license from home, I was glad I had arranged for a notarized copy beforehand, as advised. The staff was responsible and called the manager to verify my documents, while reminding us to drive carefully. The car we reserved wasn't available, but we got an upgrade for an additional fee. Overall, the process was quite satisfactory. Returning the car was quick.
About QEEQ: 10.0 /10

Julian Holt

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Reviewed: Sun, Aug 3, 2014
About Alamo: 10.0 /10
The car pickup location is convenient, and the staff were very patient. It only took me 10 minutes to pick up the car. When returning the car, I was in a hurry and slightly overfilled the gas tank. After I explained, they were very understanding and told me it was okay and I didn't need to pay extra. I was very touched, and the return process only took 6 minutes. The car was a local brand, had 40,000 kilometers on it, and was in good condition. Filling the tank cost about 65 CAD. The trunk was very spacious; we fit one size 28, two size 24, and one children's suitcase perfectly. I will consider this company for future self-driving trips.
About QEEQ: 10.0 /10

M.Farooq

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Economy | Chevrolet Spark or similar
Reviewed: Sat, Jun 29, 2019
About Alamo: 10.0 /10
Yes far beyond my expectations
About QEEQ: 10.0 /10

K.Cheung

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Economy | Nissan Note or similar
Reviewed: Sun, Sep 3, 2017
“I wish you can confirm the order immediately and my order actually needed more than 48hours to get c”
About Alamo: 9.6 /10
Like: Pricing
Dislike: Waiting to confirm order

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