It was truly excellent! After I called, they came to pick me up in no time. The paperwork at the store was processed very quickly, and the guy who picked me up was super nice. I’ll definitely rent from them again whenever I’m in Greater Vancouver.
Over a month after I returned the car, they suddenly charged me 500 CAD without explaining the reason. I kept asking, but they never gave me a response.
The car pickup location was outside the airport, which was unexpected. We had to call them to arrange a pickup to the car rental location. The car wasn't provided with a full tank, and they didn't refund the extra fuel we added upon return. I booked a Toyota Camry but received a Nissan Sentra, which is similar to a Sylphy in China. A Category B car was replaced with a Category A car.
AVSI is the most satisfying car rental company among all. If the reserved vehicle is not available, they offer an upgraded version without additional cost.
After customs clearance, I received a call from the rental company right away, accurately guiding me to the shuttle bus location. The car was a Nissan model, very new with only 5,700 km. The only regret is that there was no option for extending the rental. Absolutely no upselling or unnecessary marketing.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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