Beautiful road trip in Tasmania with Europcar

Overall, the experience is very good. I have rented from Europcar many times, especially appreciating their 24/7 online customer service on the official website. This is very convenient.

I’m not sure if you would consider a Suzuki swift similar to a Kia Rio however as it was just my son and I it didn’t matter as much that it was a smaller car on this occasion. However the car was new and although too small for a family worked well enough for us.

I found it slightly frustrating when I had a question about the car rental and couldn’t call easy rent cars but instead had to write an email and wait for a response. The response came fairly quickly but there was no way for me to know when it would come and had it been a time critical issue, then that may have been a major problem.

Everything went smoothly, car was in great condition.

Everything went smoothly.

The 24/7 return service made for a stress-free return. The late opening hours (until 11 pm at Hobart Airport) was also less stressful.

Ease of booking and rapid confirmation were both huge positives.

Worst experience ever.