Like: There are professional guy who can speak english and guide us. Well done! Dislike: Nothing much, just we cant get the car we reserve for but they do provide other similar car for us
You need to walk a distance with your luggage to wait for the bus, which took some time to arrive. The bus information wasn't very clear, so it took a bit of time.
“Good experience with Hertz/Lotte at Jeju Airport”
About Hertz:8.0/10
Operated by Lotte Car Rental. Busy location and there was a ticketed queing system. Had to wait about 40 mins.
About QEEQ:8.0/10
The QEEQ information to get the shuttle bus to Lotte is incorrect. I sent the correct details and they said that they would update. Also had to inform of change of arrival time. Service response was quick and coherent.
The car was generally ok, but cleanliness need to be improve, the seats are dirty (esp at corner/edge of seats) and inside the car with many ants running around
About QEEQ:8.0/10
It’s good, esp with insurance coverage, peace of mind, recommended to many friends who are traveling, but apps can be improved, need few attempts to successfully login through gmail (which a bit frustrated), and speed searching can be even better, overall is good
Since it’s a large rental centre, there were many people waiting... the staff that service me had good English....
The car had about 25k on the odometer and it appears that the car hasn’t been cleaned well
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Customer Service
Nice staff
Dislike: Nothing much, just we cant get the car we reserve for but they do provide other similar car for us
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