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Not at the airport & a wrecked van to rent

Reviewed: Tue, Jan 22, 2019
About Aucar: 5.3 /10
We couldn't understand the person who told us where to go & then couldn't understand her when she was picking us up...it wasn't clear that she was a shuttle & not dropping off our van. When we arrived at the rental car location, we had to wait 15-20 min for our car to be ready & then it turned out to be a huge box van (people mover) that looked like it had been in a more than a few accidents! I don't want to drive a wrecked car when we rent a car. I want something in good condition both inside & outside.
About QEEQ: 8.0 /10
Full Size Van | KIA Carnival or similar

Relevant Reviews on Aucar Aucar Mel airport

Gabriel Frances

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Reviewed: Tue, Nov 19, 2019
About Aucar: 10.0 /10
We didn't check thoroughly at the start. After four to five days of driving, the weather got hot, and we found the air conditioning wasn't working. After reporting to customer service, their staff gave us a replacement vehicle (which took a six-hour round trip). Really appreciated their effort! Great service! Thank you!

A.Sammut

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Economy | Toyota Yaris or similar
Reviewed: Wed, Mar 13, 2019
“Almost a perfect score apart from the administration fees.”
About Aucar: 8.3 /10
The car was certainly value for money, but the toll administration fees are ridiculous as I pay them on the spot and get charged again by Aucar. Otherwise a good experience.
About QEEQ: 8.0 /10

S.Chan

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Intermediate SUV | Mitsubishi Outlander or similar
Reviewed: Sat, Sep 15, 2018
“Value for Money”
About Aucar: 9.0 /10
Like: The car close to brand new
Dislike: The car hirer can tell us upfront that there were non tolls road so that customers do not need to incur extra for the tolls

K.Stokes

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Standard SUV | Mitsubishi Pajero or similar
Reviewed: Wed, Aug 22, 2018
“Excellent value”
About Aucar: 10.0 /10
Like: Great vehicle for the money
Dislike: There should not have been cost fir drop off we felt

P.Lucente

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Economy | Toyota Yaris or similar
Reviewed: Wed, Aug 1, 2018
“The service was great, the staff are awesome. Although it is an offsite location, they pick you up f”
About Aucar: 9.8 /10
Like: Great service.
Dislike: None.

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