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+81 3-4578-4029
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1332550326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1332550326
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We believe that this vehicle was a dangerous vehicle because of a faulty Cruise Control

Reviewed: Wed, Jan 23, 2019
About Europcar: 9.0 /10
There was no explanation of the features of the car, on pickup in Hobart. Staff member at Launceston, where we called in and later dropped off the car was excellent. Difficulties with the Cruise Control which was regularly but intermittently failing to activate caused distraction from the task of driving, and the risk of rear-end collision when the car decelerated instead of maintaining Cruise speed. On two occasions, the Cruise Control accelerated the vehicle significantly above the set speed, on level roads. On one occasion, the vehicle accelerated to 20 km/hour above the set speed, before I managed to get the speed under control. As these incidents were around traffic, this was dangerous. On several occasions, the Cruise Control caused the vehicle to suddenly, and swiftly, decelerate from the set speed, as if the driver had braked the vehicle. This nearly resulted in several rear-end accidents. Difficulties with the Cruise Control ruined what was an otherwise great driving experience, and placed up to 4 travellers at risk of accident.
About QEEQ: 10.0 /10
Medium SUV | Toyota RAV4 or similar

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Vita Hugh

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“Tasmania”
About Europcar: 4.0 /10
Service was mediocre and communication was poor.

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Mini Van | Kia Carnival 8 Seats or similar
Reviewed: Tue, Mar 10, 2020
About Europcar: 9.3 /10
Europcar charged us additional $43 for additional driver which wasnt mentioned when we booked. We took insurance from Easyrentalcars which Europcar stated we need another from them because excess of $7900 is charged in any case. No clarity in the process. Rest it was easy online and got a nice Car
About QEEQ: 10.0 /10
Europcar charged us additional $43 for additional driver which wasnt mentioned when we booked. We took insurance from Easyrentalcars which Europcar stated we need another from them because excess of $7900 is charged in any case. No clarity in the process. Rest it was easy online and got a nice car

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Economy | Kia Rio or similar
Reviewed: Tue, Jan 7, 2020
About Europcar: 10.0 /10
Perfect service, the car was an upgrade also.
About QEEQ: 10.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Mar 23, 2019
“Very good value without any problems.”
About Europcar: 10.0 /10
Counter staff were very helpful and efficient.
About QEEQ: 10.0 /10

J.Vincent

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Feb 13, 2019
“A pleasant experience - thank you!”
About Europcar: 10.0 /10
Very helpful counter staff.
About QEEQ: 10.0 /10

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