The car had 150,000 kilometers on it and the interior lights were broken. There was only one staff member at the counter and it took 15 minutes to process. Be aware that they have a clause stating that in case of an accident, regardless of fault, you must pay 20,000 Thai Baht to the shop. When I refused to sign, they said I couldn't take the car. This unfair clause is extremely concerning. Avoid this company at all costs.
Extremely disappointing rental experience. I was promised a four-door, five-seater car, but they gave me a two-door car at pickup! The back seat was practically for dogs! Requested a change, but they said no other cars were available. Never renting from this place again.
The counter staff was friendly, knowledgeable and clear with all instructions on car pickup, return, etc. Everything was fuss free and driver details were checked before confirmation.
About QEEQ:8.0/10
the booking platform is easy to use and navigate. No problems whatsoever.
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Customer Service
Very easy to book. Instant confirmation. Everything worked smoothly for me. No problems at all.
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