Like: Car was okay. A new Mustang. Dislike: I was charged extra 25 USD for being 1 hour late and another 30 something dollars for Surcharge which was not told me during the rental
Good service. Initially, they gave me a Chevrolet, but I insisted on the new RAV4 I had originally selected. The elderly gentleman accommodated my request and swapped it for the RAV4.
Overall very good. However, there was some confusion when matching the car model. For those who are not familiar with the models, it is easy to end up with a lower-tier car than what was paid for.
Like: Rental car value was great Dislike: Initial car condition poor and dirty
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Customer Service
Good
Dislike: I was charged extra 25 USD for being 1 hour late and another 30 something dollars for Surcharge which was not told me during the rental
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View more >Dislike: Initial car condition poor and dirty