Like: Car was okay. A new Mustang. Dislike: I was charged extra 25 USD for being 1 hour late and another 30 something dollars for Surcharge which was not told me during the rental
Good service. Initially, they gave me a Chevrolet, but I insisted on the new RAV4 I had originally selected. The elderly gentleman accommodated my request and swapped it for the RAV4.
Picked up the car at Washington Dulles Airport. In general, it was quite convenient, but it's a bit different from other places. Here, the rental companies use their own branded vans to take customers to their specific locations. It's not a central rental point. Once you arrive, you handle the paperwork.
The airport provides a free shuttle service. The pickup point is very close to the airport. There were many people, so the wait time was quite long. The car was in good condition.
The service was excellent. I got a new car with only a few hundred miles on it. It was a new model with high-end features.
About QEEQ:10.0/10
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Good
Dislike: I was charged extra 25 USD for being 1 hour late and another 30 something dollars for Surcharge which was not told me during the rental
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