Took way too long to pick up car.

The first car given to us had a lot of damage and we were not comfortable using it. We were able to get a brand new car as replacement right away.

We were extremely impressed by the Customer Service Rep who handled our transaction at pickup. He was fast, professional, friendly and most of all knowledgeable.

First car smelled like smoke, but they did give us another vehicle. Car was not in great condition but did get us around. Staff were helpful but a little pushy to try to upgrade us and sell additional insurance.

Advantage was great. The lady I dealt with Add the car return was ridiculous. My cousin was wanting to take over the rental of the car but she didn't expressed to us that you needed a bank card and till the whole process was done and my cousin went to pay and I had already returned the vehicle while my cousin only had prepaid cards she couldn't do it then I was left without a vehicle also

waited 30 minutes in line. did not have correct class of vehicle. tried to talk me into a more expensive vehicle. wound up taking a vehicle in a lower class than originally reserved.