Excellent experience

The car pickup process was quick. They asked about insurance, and when I declined, there was no further upselling. No extra charges for drivers under 25.

Very satisfied, the car was in great condition, and the pickup process took about five minutes.

After the QEEQ website order was cancelled, I rented a car on-site. The rental company had a great attitude.

This trip was for 6 people, and we booked a 7-seater. Upon arrival, the staff informed us that they only had 5-seaters available and that we needed a 7-seater to accommodate 6 people. We had tickets for a specific time slot at the Boeing Factory and had only allocated 1 hour for pick-up. After much urging, the staff arranged a 7-seater, which delayed us by an hour. We reached the factory just 1 minute before our scheduled tour.

The return time in the order did not match the actual office hours. The office was closed when returning the car, and the parking lot was not in the same building as the office, with no clear instructions or signs. It took an hour to find the office. Once found, they told us to drop the keys and contract into their box to complete the return. However, the system automatically charged $100 for not returning at the specified time. We are currently in negotiation and it's still unclear if we can get the refund. Overall, it was a waste of time and effort, very disappointing!