After booking 2 weeks in advance and paying in full, I was told when I called for pickup that my reservation had been canceled and that they had no cars available. I was stuck at LAX with no car. I found an Alamo bus which had a cars available sign. The rental cost 4X the amount of the amount I had paid.

POP couldn't pick us up at the airport which was a royal pain. Had to take a bus to some drop off outside spot and then wait for their van. And even worse was once there waiting for 2 hours for the car. :)

The worst car rental company ever, the staff are really rude , unfriendly and horrible customer service skills.

they charged my liability insurance on Mexican peso and after conversion it was more than quoted.

I waited 5 hours because POP didn't have any cars (though I was there for my appointment). After waiting, they brought me a dirty car fresh out the auto body shop, on E. As in empty.