Never picked up the car. The people at Right Cars couldn't tell us how to get to their location. They kept telling us we needed to find a bus stop number 7, but two differen't people didn't know where it was. No one who worked at the airport could tell us where bus stop 7 was. I had to call them 3 different times and still couldn't find the shuttle. We walked around for over a half an hour trying to find this bus stop that didn't exist.
I should have checked the reviews first, there is a reason they only have one star. We tried to call from the airport 4 times and it kept saying no one is able to answer your cal. Finally an airport employee told us where to go and said they would be around in about 15 minutes, it was more like 30. The car had electrical problems that didn’t affect us too much but scared us the car may not make it back.
“YOU ARE NOT SMARTER THAN THOUSANDS OTHERS TELING YOU TO RUN AWY FROM THIS COMPANY. JUST LISTEN TO US”
About RIGHT CARS:2.0/10
Right Car rental should be wipe out of business. They are rip of company, as well as Economy rentals - the same strategy to lure customers with low price, charging them 2 or 3 times more than originally stated. We ended up cancelling our rentals, since they denied our personal insurance with $2,000.000 liability insurance coverage( they requirement is $300,000)?
Basically, they are counting on your tiredness, and brazen requests you will have no other choices. I had cancelled my reservation on the spot, which person at the counter gladly proceeded with.
Their raining should be 0, and no advertisement on car rentals web pages at all.
SCAM, SCAM, SCAM,SCAM....
Absolutely the worst car rental experience we’ve ever had!!
The charges that we had agreed to through Easy Rent Cars were only the beginning. We were surprised to learn that we HAD to buy RIGHT CAR liability insurance even though I produced the documentation from my Canadian insurance company stating that I was covered (add approx $25.00 to our final bill) They then proceeded to inform me that we had no choice but to purchase the SUNPASS and that would be another $10 per day of rental.
The car was less than clean when we got it and the smell of cigarette smoke was overwhelming!! The gas tank was at 3/4 full, when we got it also! When traveling on the highway the car felt like the front wheels were going to fall off and we were afraid to go over 55 mph.
The car rental that was suppose to be $52.34 Canadian ended up costing us over $100.00 $US when Right cars were finished with the bill!
Anyone considering renting from this firm ... save yourself some money and frustration ... rent from a reputable agency.
It was an extremely frustrating start to a vacation!! Never again!!!
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