Rented a car from this company and there were small scratches on the door. Since we had full insurance with no deductible, there should have been no charges. However, this company unauthorizedly charged my card. When we returned the car, no one inspected it. After we got back to China, they claimed there were some scratches and asked me to pay for it, even though we had full insurance. ZUZUCAR said they would negotiate with EUROPCAR, and there should be no additional fees. But on October 31, EUROPCAR charged 550.00 AUD to my credit card without my card or my permission! Such a garbage company.
Great experience with free Upgrade and friendly efficient staff with car pickup and simple key drop off in box at counter ! Highly recommended !
Perfect companion car fir our 3 day tripping experience around Hobart and surrounds and some of the Tasmanian east coast !
We thought we were getting a RAV 4, but they tried to give me a Mitsubishi asx, too small so we paid an upgrade to an outlander. When I asked about the Rav 4, they said that is not what I ordered.
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Awesome. Will definitely book from it again.
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