Pretty good

Professional service.

The service attitude of the car rental company was quite good, and QEEQ customer service intervened very promptly. Initially, we went to Terminal 1 to find the car rental company, but we were informed by the staff that all car rental companies at Terminal 1 were closed. However, the pickup address on the slip was not updated to Terminal 2, which wasted nearly an hour. Fortunately, the subsequent pickup process was smooth. We booked a Citroen C3, but the store upgraded us for free to a Peugeot 2008 SUV with less than 30k mileage.

Renting a car in Europe is not as convenient as in the US. Most people drive small cars like Peugeot, Citroen, and Fiat, which have very small trunks and narrow seats. Considering I had 2-3 large pieces of luggage, I rented a Citroen station wagon, but they gave me a Ford station wagon with over 70,000 kilometers on it. I refused, then they offered me a Fiat with 25,000 kilometers. I insisted on a car with no more than 2,000 kilometers. They said they had none, and told me to just find any car in the parking lot and drive it. Eventually, they brought in a Ford station wagon with 500 kilometers, which uses diesel. Fuel cost was about 1.5 euros per liter, and I spent 130 euros on fuel for the 1200 kilometers. The car was thoroughly inspected upon return, and they held a deposit for several weeks before returning it. They also made me buy additional insurance at 29 euros per day on top of the basic insurance.

Rented the car at CDG Airport T2 and returned it at T1. I booked a station wagon but received a Citroën C4 instead. It accommodated four people, three 22-inch suitcases, one 20-inch suitcase, and some soft bags, with no room to spare. The trunk seemed smaller compared to the Opel station wagon I rented before, which could fit four 20-inch suitcases and one 22-inch suitcase. The Citroën C4 had a 1.6T turbo engine, was fuel-efficient and performed well. The car came with GPS and was almost new with less than 4,000 kilometers on it. At return, the customer service agent thoroughly inspected the car with a flashlight, which was the first time I encountered such diligence in my years of self-driving. The contract stated to return the car with a full tank, but I got it with three-quarters of a tank. When returning, I filled the tank and drove another 40 kilometers, essentially returning it full. It is important to take pictures and clearly communicate with the staff during pick-up and drop-off to avoid any misunderstandings about the fuel level.