POP couldn't pick us up at the airport which was a royal pain. Had to take a bus to some drop off outside spot and then wait for their van. And even worse was once there waiting for 2 hours for the car. :)

Staff was friendly and helpful. Omar provided awesome service...very friendly and knowledgeable.

pick up location is complicated. need to update the phone number

Because of the location, car wasn't washed but this is nitpicking. Liked overall experience. Pop has very helpful and professional staff. Much better experience than what I had with another company which used the same facility previously and which has gone out of business.

I waited 5 hours because POP didn't have any cars (though I was there for my appointment). After waiting, they brought me a dirty car fresh out the auto body shop, on E. As in empty.