I think they perform damage assessments on almost all cars that have full insurance coverage! Our car had no scratches the entire trip, but they insisted there was paint damage that needed assessment! I think this might be related to us having bought the super full insurance! I hope the car rental company investigates this thoroughly!
Car was in bad shape, seems like it could breakdown any moment, i believe the car was almost 10 years old. Exterior was covered with so many dings and dents it was a pain to look at.
requested the counter staff to change to other vehicles but he claims it is not possible even thou there were plenty other vehicles outside that looks much more decent and newer.
Counter staff mentioned that since i was covered under third party insurance company i shouldnt have to worry about them claiming against us, not sure if i am being charged yet as no information was made to me till date.
NEVER EVER RENT FROM THEM.
About QEEQ:8.0/10
Should do a review of the rental companies that are listed on the platform, so as to ensure quality listings and companies that are not as honest.
Service staff is very rude, and didn't speak proper english. Just chinese. Will never book here again.
About QEEQ:8.0/10
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Customer Service
Was a bit loose but all good in the end
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