Well worth the money

The car met my expectations. Very smooth and fast pick-up and drop-off. Kind and helpful staff.

All fine. Price drop protector didn’t do magic this time.

I was provided with a Corsa diesel which was absolutely great, especially for the price!

Awful experience avoid at all costs! Gave us a car which had a punctured tyre and charged us £400 for damages!!

I found the staff at the counter treated me differently as I had used a 3rd party provider and not booked direct and criticised the paperwork I had. They then tried to sell me excessive insurance that I didn't want. When I said no they then told me my car would be inadequate for the terrain and tried to bully me into an upgrade. All the time they were pushing to spend more money at the desk, I guess they get commission.

We wait 90 minutes to pick-up the car, there was a mistake on the counter. The key/documents of the car was there all the time and they did not know that. We wait 60 minutes and after that we start chased them and they found. There was a lack of professionalism and the service was terribly and unfriendly, the staff was unable to give us the correct info.