To our surprise Rightcars did not accept our insurance coverage from Canada. we were requested proof of coverage from a US insurance company therefore we were obliged to pay an extra $204.00 US to keep us covered. We have been travelling for over 12 years and it is the first time we encounter this problem. Other rental companies accept that we are covered by an insurance company from Canada. Even though Our insurance company sent them proof of our coverage they did not accept. FIRST AND LAST TIME WE BOOK WITH RIGHTCARS.
This is an scam!!!
You end paying much more than the amount quoted.
Insurance policy is the worst.
They force you to buy their insurance even when you do not need it.
And you can not cancel your reservation because they refuse to do it there and their automated system goes over and over to the selection option. Cancel your reservation is impossible.
Do not rent cars with this company, they are liars. And they don't give you the car you selected even when you have paid more than standard.
The staff at the rental counter were terrible. They made it seem like you couldn't drive in Florida without a Sunpass and did not have any maps. We later found out that there are very few toll roads that are Sunpass only and we were able to pay for a few tolls with cash. It seemed like a scam. And the check-in took a long time. I will not rent with them again.
“Canadians, beware if you rent with RIGHT CARS in Fort Lauderdale !”
About RIGHT CARS:7.0/10
We are canadian and this was our first time with RIGHT CARS. With other car rentals, we don't pay extra for the insurance and we show proof of our canadian insurance.
The person in charge would not let us pick-up the car because we were not insured with an american company. After a long discussion and being asked to make an authorization for 2000 $ on our credit card, I phoned EasyRentCars and registered a complaint. I called a friend to pick us up since we were stuck with no car. In a last attempt, the lady asked to see our voucher and finally said that the 2000$ was guaranteed by EasyRentCars in our voucher and finally let us go with the car.
Like: The agent found a discount to apply for the sun pass. Dislike: Dirty car.
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Relevant Reviews on RIGHT CARS FT LAUDERDALE AIRPORT
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View more >Richard
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View more >S.Clark
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View more >Dislike: Dirty car.