Great easy experience.

Had a great experience with Hertz from start to finish. Both the initial pickup and a later car swap went really smoothly. What really stood out was their dedicated pickup area organized by the level of car you booked. There were lots of cars parked in that section and you could just walk around and pick the one you liked, instead of being assigned a random car and having to go back and change it if it didn’t suit you. This setup makes it so much easier to choose a model you’re comfortable with—really liked that.