I had requested an auto with 4 wheel drive. When I called the day before, no one committed.

Tuvimos que gastar más porque la camioneta no era 4X4 y nos dieron una Jeep que era 2021 pero no estaba en buenas condiciones, temblaba cuando la sacamos a carretera.

The worst service I have experienced in any rent a car company. 2 hour waiting line.... , only 3 people attending while 100 people in line..... once in the counter, the assistant told us that they were sold out for the car I rent an month ago.. and sorry.... the alternative that they gave me was smaller that the one I was supposed to have and also it was dirty... and if we want to wait again an hour they can clean it... or we just take it as it is.... never again with this company!!!!

We have to wait in line for two hours to get the rental car. There was only two counters were working. The line was from counter to the outside the building. The processing was very slow. I will never ever rent it from FOX.

Need find a smoother more modern way to get vehicle to customers at desk. Waiting for car another 15 mins to go thru car wash then it’s still dirty inside and bugs still stuck to windows

Love your price drop. But needs to be more easier and noticeable to apply to your rental.

Did not get the vehicle that I wanted. Took a long time waiting and finishing process at the counter.