Her car was wonderful the people that work there didn't seem like they cared a lot
M.WEBBER
United States
Reviewed: Mon, Mar 11, 2019
About FOX RENT A CAR:7.3/10
The car was really nice when we went to pick it up I stopped downstairs and they sent me upstairs she told me I need to go back downstairs so I went back downstairs they sent me back up so I went back up and then kind of got upset and then they took care of it
“Easy, economical and delivering exactly what they promise!”
About FOX RENT A CAR:9.3/10
We waited quite a while for our turn at the counter to get our car, late in New Year's Eve. But the staff were courteous and efficient.
Also, the back seat of our car was filled with dog hair, both on the seat and the carpet. We took it to a car wash and tried to vacuum it ourselves, but we couldn't get the dog hair out, either. It was not pleasant.
The car we rented (Jeep wrangler) wasnt there when we got there. We prepaid. They said they had two coming back and theyd call us. No call.
We called them 6 times and then they said they got one back but would only hold it for us for ONE HOUR before they released it to someone else, even though we prepaid for it.
The manager yelled at my husband; even though we had a 2 year old with us and had to schlep him ALL THE WAY BACK to the airport during rush hour traffic, and even though we paid for the car upfront.
I would NEVER EVER EVER in a million years go with them again.
I feel horrible for the poor people who work for this company. Spend $50 more and get actual service.
Dropping off was a breeze.
“I had a terrible experience with the Fox rent a car place.”
About FOX RENT A CAR:5.0/10
They didn't have the vehicle (Large SUV) I booked and gave me a somewhat clean (I don't believe it was fully cleaned before the pickup) vehicle. They promised to call me as soon as a Large SUV becomes available so I could swap the vehicles but never followed up. I spent more than 30-40 mins trying to finish the pick up process. Never recommending anyone for this place.
Camry of full size nit available. They tried to give me a smaller car. Ended up with 4x4 SUV which got bad gas mileage. Car had 50,000 miles and interior had stains everywhere on the upholstery. Rental car return was very dfificult to find because of construction.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Her car was wonderful the people that work there didn't seem like they cared a lot
Relevant Reviews on FOX RENT A CAR Austin Airport
Becky Carlson
-
-
-
-
View more >J.Henson
-
-
-
-
View more >M Pape
-
-
-
-
View more >N.Wimalarathna
-
-
-
-
View more >D.Anderson
-
-
-
-
View more >