I would never rent with you again.

Worst possible operation possible. Transportation didn’t meet needs of family size. Never responded to my emails. Rude when called to talk to rep on phone. I was told owner is out of the country and can’t do anything to make it right. Was going to be given another van but was lied to about it being rented... it had a flat tire. I took a picture in case you forget. Also the upcharges were definitely a blindside considering I was told the toll pass would activate at no charge... my receipt says $50. That’s not free. Being told I could go rent somewhere else last minute is a joke. Scam of a business. I will be posting online to make future renters aware.

Showed up a half hour late to pick me up. Was supposed to get a midsize car, received an economy size, car was not in great shape with scratches and the ceiling was stained brown. The overall rental had a bunch of extra costs and charges.

I reserved an SUV but was given a VW Passat. The rep attempted to switch out the vehicle without an adjustment to the price. Getting the price adjusted was a task. He didn't want to do it. The vehicle itself was dirty and had registration that was expired in June.

My original quote was $60 total, I have paperwork to back this up, once at “rental office” the price went up to $180!!! I was told the extra was for Sunpass, which I DID NOT need, want or use!! Very frustrating, scam, I walked out

The only bad experience was I stated I was bringing the car back at 10am later decided to close to boarding and was there at 830am. But the mgr. was extremely helpful and the return went smoothly. Next time if I change the time I will call in advance also .They also returned the security deposit promptly and did not keep it a few days as other car companies. Will use easyrentcars.com in future and will recommend JC to others