Finding the drop off location was a bit of a hassle. Also even though there were three cars present for drop off the staff from National was absent

The car exceed my expectation. However, the fuel was at 3/4 mark instead of Full.

Booking was smooth and easy. How to claim insurance? Suffered a knock or dent to the front left side.

The car that I rented is good in the interior but the exterior is bad with scratches everywhere and the front bumper clip is broken which caused the bumper to slightly detached. Your staff told me that the bumper which is slightly detached is caused by me. Very unprofessional as he should check first on the pick up car acknowledgment before accusing me for causing it.

Keep it up. Good and easy to book

The staff at the desk in Phuket airport were efficient. The only problem I had was where in the car park Iwas supposed to meet their guy to hand the car over. A similar problem occurred when dropping the car off. The collection and return was the only problem that I had with National. The car was just what I expected.

Easy booking and paying online. Once I had the voucher I had no need to contact Easyrentcars.com.

I have used National earlier too and the cars given are usually new and are in great condition. The Phuket counter is very helpful. They replaced the car immediately on being notified of a weak battery.

I have used other platforms but find Easy Rentcars superior and more competitive. Also the customer care chat is prompt and solution worthy